Wonderful and fast. We had originally called them just to get a quote. When they came out, they discovered storm damage. They worked with our condo association to have our roof replaced under the association’s insurance policy. These people were very fast, friendly and very personable.
Thank you so very much for all your hard work and attention to detail! Without you, I’m sure I wouldn’t have my beautiful new roof! It has been an absolute pleasure doing business with Premier Roofing!! Never before have I enjoyed doing busines with a company more than yours. I not only got a very important home maintenance concern taken care of, but I feel like I made a friend as well.
Thanks again for everything.
We are very happy to send you the final payment for our new roof (check enclosed)! As you know, it’s been quite frustrating to get to this point-due to no fault of yours. We are so appreciative of your patience and assistance as we struggled to get our money disbursed from the mortgage company. Karen, especially, has walked this path with us, maintaining contact and providing additional documents to support our efforts.
It is a reflection of the quality of service provided by Premier Roofing. From the first contact to the evaluation and estimate to the final scheduling and installation, you and your staff have been wonderful to deal with. Your workmanship is top-notch and your workers were very respectful, professional, and tidy while installing our roof.
Our new roof is beautiful and no more leaks! We would be very happy to provide recommendations on behalf of your company should any prospective customers request that. May your company continue to have much success in the future.
Just a note to thank you and the crew from Premier Roofing for a job well done yesterday. What I find most refreshing is the fact that your guys said they would be at my house at 7 AM, and actually showed up on time. They went right to work, removed the old shingles, made the repairs we discussed, installed the new shingles, then cleaned up after themselves. The job looks beautiful, and we couldn’t be more pleased.
What you may not have known, and certainly your crew did not know, is that I used to be a Building Inspector for Williamson County in the 1980’s. Given that fact, I was aware of the difference between a high quality job, and a job of lesser quality. I am pleased to report that not only was this a high quality job, but your guys paid attention to every little detail.
I’ve been in the service business for years and my peers and I are forever lamenting the demise of good service in the U.S. I really appreciate you “making right” something that wasn’t your fault to begin with. THAT is customer service. I wish you guys were in NW Arkansas. We’re putting a new roof on our house and I’d love to have you guys do it.
Thank you Premier Roofing! Your team came early, worked late and worked well. The new roof is beautiful and we are delighted. We highly recommend you and welcome future customers to call, come by and look for themselves.
Thank you so much for your excellent service!! I was totally apprehensive about this whole roof replacement, but you & your company have been absolutely wonderful to work with. You made the process so easy and I’m so thankful that I choose you guys. Travelers called me today and assured me that the depreciation check is on its way and I’ll get it to you as soon as I get it. Roof & gutters look great. Couldn’t be happier with it. Thanks again